Privacy Policy

1. Introduction

ChangePay Technologies ("we," "our," or "us") operates the ChangePay eCommerce platform and the CampusVerse gaming application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 ChangePay eCommerce Platform

• Personal Information: Name, email address, phone number, campus ID, delivery address
• Transaction Data: Purchase history, payment information, order details
• Account Information: Username, password, profile preferences
• Device Information: IP address, device type, operating system, browser type
• Usage Data: App interactions, feature usage, time spent on platform

2.2 CampusVerse Gaming Application

• Gaming Profile: Username, avatar data, gaming preferences, campus affiliation
• Gameplay Data: Game scores, achievements, in-game activities, virtual currency transactions
• Social Data: Friends lists, chat messages, voice communications, team formations
• Location Data: Virtual campus location, movement patterns within game maps
• Device Information: Hardware specifications, graphics settings, performance metrics
• Epic Games Integration: Epic Games account linkage, Epic Online Services data

3. How We Use Your Information

3.1 ChangePay Platform

• Process orders and facilitate campus commerce transactions
• Provide customer support and resolve issues
• Send order confirmations, delivery updates, and promotional offers
• Improve platform functionality and user experience
• Ensure campus security and prevent fraud

3.2 CampusVerse Gaming

• Create and maintain your gaming profile and avatar
• Enable multiplayer functionality and social interactions
• Track achievements, leaderboards, and game progression
• Process in-game purchases and virtual currency transactions
• Moderate content and ensure safe gaming environment
• Integrate with Epic Games services and Unreal Engine

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Campus Partners: With your educational institution for verification and campus-specific services
• Service Providers: Third-party vendors who assist in platform operations
• Epic Games: For CampusVerse integration with Epic Online Services and Unreal Engine
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure payment processing and PCI DSS compliance
• Anti-cheat systems for gaming integrity
• Regular security training for our team

6. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Game Data: Request deletion of gaming profiles and achievements

7. Children's Privacy

Our services are primarily designed for college students (typically 18+ years). However, we may collect information from minors with appropriate parental consent and in compliance with applicable laws including COPPA.

For CampusVerse, we implement additional safeguards for younger users including:

• Age-appropriate content filtering
• Enhanced privacy settings for minors
• Limited data collection for users under 13
• Parental controls and monitoring tools

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct
• Binding corporate rules for internal transfers

9. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and login status
• Analyze usage patterns and improve our services
• Provide personalized content and recommendations
• Enable social features and multiplayer functionality
• Prevent fraud and ensure platform security

You can control cookie settings through your browser preferences.

10. Gaming-Specific Privacy (CampusVerse)

10.1 Epic Games Integration

CampusVerse integrates with Epic Games services. When you use Epic Games features:

• Your Epic Games account information may be shared with us
• We comply with Epic Games' privacy requirements
• Epic Online Services data is handled according to Epic's policies
• Unreal Engine analytics may be collected for game optimization

10.2 Voice and Chat Communications

• Voice communications may be recorded for moderation purposes
• Chat messages are monitored for inappropriate content
• Reports of harassment or abuse are investigated
• Communication data is retained for safety and legal purposes

10.3 In-Game Purchases

• Virtual currency transactions are logged and secured
• Payment information is processed through secure gateways
• Purchase history is maintained for customer support
• Refunds are processed according to our terms of service

11. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Until account deletion or 3 years of inactivity
• Transaction Records: 7 years for tax and legal compliance
• Gaming Data: Until account deletion or 2 years of inactivity
• Communication Logs: 1 year for safety and moderation
• Marketing Data: Until you unsubscribe or opt-out

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-app notifications
• Updating the "Last Updated" date at the top of this policy

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Compliance and Legal Basis

14.1 GDPR Compliance (EU Users)

For users in the European Union, we process your data based on:

• Consent: When you explicitly agree to data processing
• Contract Performance: To fulfill our service agreements
• Legitimate Interest: For platform security and improvement
• Legal Obligation: To comply with applicable laws

14.2 Epic Games Store Requirements

This privacy policy complies with Epic Games Store requirements for game publishers:

• Clear disclosure of data collection practices
• User rights and data control options
• Security measures and data protection
• Compliance with international privacy laws
• Transparent third-party integrations